Solutions Medical Answering Service is a full-service professional answering service.

• Servicing the medical community for over 5 decades.
• Physician-owned
• Answering protocols developed by physicians for physicians.
• Acquired from 2 Medical Societies.

Solutions Medical Answering Service understands the demands of your practice.

• 24/7 live, medically-trained operators with, on average, 2 years experience handling patient phone calls in a prompt, professional, superior manner to which your patients are accustomed.
• We are sensitive to the time constraints of the physician and personnel.
• State-of-the-art telecommunication technology to deliver your patients' needs in a clear, error-free delivery each and every time- how you want it, when you want it.

Our technology platform allows us to synchronize accounts across time zones in order to accommodate 24/7 answering nationally.

The Solutions Advantage

Medically Exclusive

• Our medical division has been in business for over 5 decades!
• Full-time operators; medically-trained and dedicated.

Among the highest client retention in the industry

• Currently servicing approximately 900 medical accounts.
• The average medical account receives over 575 calls per month.
• Over 5,000,000 medical calls per year!

Operators pick up on 1st or 2nd ring 90% or more of the time.

"Reverse Commute" for many patients calling our East Coast facilities.

• When your physicians are on call or out of the office (i.e., their high volume call period) we are ready and waiting during our low volume period.
• This means even faster turn around times for patients outside of the Eastern Standard time zone.

"One stop shopping"

• Choose from live answering, teleconferencing and transcription services from 1 service company.
• Save time and feel confident with 1 service company who knows your account inside and out.
• We offer discounts if you package multiple services together!

David Robin
Director of Sales - SolutionsMedicalAnsweringService.com

Call Toll-Free: 866-819-4882
sales@SolutionsMedicalAnsweringService.com